All in-stock items received Monday through Friday (except holidays), will be shipped 2-3 days after the order is received (does not include the date of order). Orders received on Saturday, Sunday, or holidays will abide by the 2-3 day rule. We cannot ship to P.O. boxes. During months of inclement weather, we cannot guarantee transit or delivery times.
All orders are shipped via UPS. Delivery times vary based on delivery location. Please refer to the map below for transit times. The tracking information will be emailed to you after 9:00 pm EST on the day your order ships. Please check your email for this information — it’s an automated email from our system with your tracking details. During months of inclement weather, we cannot guarantee transit or delivery times.
UPS Outbound Views
Expedited shipping isn’t available online at this time. If expedited shipping is needed, please call us at 1-866-CUFOILS, or email us via the contact form located on the top menu bar.
If items are received damaged or defective, the damage must be reported to the freight carrier at the time of delivery. The damage must also be documented on the carrier’s shipping documentation. Nimrod Copper Co. should be notified immediately at 1-866-CUFOILS.
Additionally, you should retain the original carton, photograph the damage, and contact our customer service at 1-866-CUFOILS. Customer service will provide you with instructions on the next steps and where to email your information. Once we receive that, a Return Materials Authorization Number, otherwise known as an RMA, will be issued. Please don’t discard the product until instructed by Nimrod Copper on what to do.
Out of Stock Items
Occasionally, some items may be out of stock. In those instances, the item will be shipped once it becomes available. Customer service will contact you with the out of stock item’s estimated shipping date.
The tracking information will be emailed by 9:00 pm EST on the day your order ships. Please check your email for this information.
All items are wrapped in corrugated and then packaged into boxes to minimize damage. If your item arrives damaged, please follow our damage policy to report.
Nimrod Copper Co. knows that your privacy is important. We do not sell or share any personal information you provide us with any other organization without your express consent. We understand that your personal information is given to us for communication purposes in regards to purchasing and shipping, and we respect that. Your information is not used for any marketing purposes, only for communications to you on the status of your order.